Alpha Systems, Inc. is headquartered in Elkhart, Indiana, with several production and distribution locations. The firm was looking for a cost-effective but robust Warehouse Management System to help better expedite shipping, tracking and reporting, hoping to improve delivery speed (with less staff) even as client demands for shipping faster increased. Prior to their implementation of E-Z WMS warehouse staff carried printed pick tickets to pull orders, hand-writing notes as they went. Significant discrepancies would occur between production (what we made) and fulfillment (what we shipped). Year-end inventory was a troubling challenge, with unknown variances and results until a physical was taken. Accounting often did not match up well with production in reporting.
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